Travel plans can often come with unexpected changes, and having the wrong name on your airline ticket can lead to significant issues. Philippine Airlines understands this and offers a flexible name change policy to assist passengers.

In this guide, we will delve into the details of the Philippine Airlines Name Change Policy, including how to change the name on a PAL ticket, the PAL change name fee, and frequently asked questions to help you navigate the process smoothly.

Guide to Philippine Airlines Name Change Policy

The Philippine Airlines Name Change Policy is designed to help passengers correct or update the name on their tickets. This is essential for ensuring that your ticket matches your identification documents, which is a requirement for boarding and immigration processes.

1. Eligibility: Most tickets issued by Philippine Airlines can be corrected if there are minor errors. However, the policy primarily covers minor corrections rather than complete name changes. Major changes, such as changing the name to a completely different person, are typically not allowed unless under special circumstances.
2. Documentation: Depending on the type of name change or correction required, you may need to provide supporting documentation. This could include a passport, marriage certificate, or a legal name change document.

How to Change Name in PAL Ticket

If you need to change the name on your ticket, follow these steps to ensure a smooth process:

1. Contact Customer Service: The first step in how to change the name in a PAL ticket is to contact Philippine Airlines’ customer service. You can reach them via phone, email, or through their official website’s contact form. Be prepared to explain the nature of the error and provide your booking reference number.
2. Provide Documentation: If the name change is significant, you will likely need to provide supporting documentation. For example, if the change is due to marriage, you will need to provide a marriage certificate.
3. Pay the Fee: There may be a fee associated with the name change. The PAL change name fee varies depending on the type of correction and the ticket class. Ensure you understand the fee structure before proceeding.
4. Receive Confirmation: After the name change request is processed, you will receive a confirmation email with the updated ticket details. Review the corrected ticket carefully to ensure all details are accurate before your travel date.

PAL Change Name Fee

The PAL change name fee can vary based on several factors, including the type of ticket, the extent of the name change, and how far in advance the change is made. Here’s a general breakdown:

1. Minor Corrections: For minor corrections, such as fixing a typo or misspelling, the fee is generally lower. This fee can range from $20 to $50, depending on the specifics of the change.
2. Major Changes: For more significant name changes, such as changing a last name due to marriage, the fee can be higher. These changes might cost between $50 and $150. Additionally, supporting documentation will be required.
3. Ticket Class: The class of your ticket (economy, business, or first class) can also influence the fee. Higher-class tickets may have different fee structures and more flexibility in making changes.

Importance of Accurate Ticket Information

Having accurate information on your ticket is crucial for a smooth travel experience. Inaccurate details can lead to issues with boarding, security checks, and immigration. Therefore, it’s important to review your ticket details carefully as soon as you receive them. If you notice any discrepancies, act immediately to make corrections according to the Philippine Airlines Name Change Policy.